Privacy Policy

1. Introduction

Little & Little Coaching & Consulting respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and engage in functional nutrition and lifestyle coaching services.

This policy is designed to comply with:

  • The California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA)

  • The California Online Privacy Protection Act (CalOPPA)

  • Other applicable California privacy laws

If you do not agree with this policy, please do not use our website or services.

2. Information We Collect

We may collect the following categories of personal information:

A. Identifiers

  • Name

  • Email address

  • Phone number

  • Mailing address

  • IP address

B. Client Health & Wellness Information

If you become a coaching client, we may collect:

  • Health history

  • Lifestyle habits

  • Nutrition information

  • Wellness goals

  • Self-reported symptoms

  • Intake forms and session notes

⚠ We are not a licensed healthcare provider. Coaching services are educational in nature. Information shared is used solely for coaching purposes.

C. Payment Information

Payments are processed through third-party payment processors (e.g., Stripe, PayPal,

Square). We do not store full credit card numbers.

D. Automatically Collected Information

  • Browser type

  • Device information

  • Website usage data

  • Cookies and tracking technologies

We may use tools such as Google Analytics to understand website traffic.

3. How We Use Your Information

We use personal information to:

  • Provide coaching services

  • Respond to inquiries

  • Schedule sessions

  • Process payments

  • Send newsletters or marketing emails (with consent)

  • Improve website performance

  • Comply with legal obligations

We do not sell personal information.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Analyze traffic

  • Support marketing efforts

You can disable cookies in your browser settings. California residents may opt out of certain tracking technologies where applicable.

5. Sharing of Information

We may share information with:

  • Payment processors

  • Email marketing providers

  • Scheduling platforms

  • Website hosting providers

  • Legal or regulatory authorities if required by law

All third parties are expected to maintain appropriate data security measures. We do not sell or share personal information for cross-context behavioral advertising.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission is 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

Client records may be retained for duration of client’s engagement, or for up to one year following end of engagement, unless otherwise required by law.

8. California Privacy Rights (CCPA/CPRA Notice)

If you are a California resident, you have the right to:

  • Know what personal information we collect

  • Request deletion of your personal information

  • Correct inaccurate personal information

  • Limit use of sensitive personal information

  • Opt out of the sale or sharing of personal information (we do not sell data)

  • Non-discrimination for exercising privacy rights

To exercise your rights, contact us at:

robbynlittlecoach@gmail.com

We may verify your identity before processing your request.

9. Sensitive Personal Information

Under CPRA, health-related and lifestyle information may be considered sensitive personal information. We use such information only for:

  • Providing coaching services

  • Responding to client requests

  • Maintaining client records

We do not use sensitive information for advertising purposes.

10. Children’s Privacy

This website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

12. Email & Marketing Communications

You may opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Effective Date."

14. Contact Information

If you have questions about this Privacy Policy or your privacy rights, contact:

Little & Little Coaching & Consulting

Robbyn Little

Encinitas, California

Email: robbynlittlecoach@gmail.com

Website: robbynlittlecoach.com